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Where is the seller’s location?
What kind of payment does theonlinjewelry.com accept?
When will my purchased items be shipped?
How long does it take for my purchased item to arrive?
Will I be notified when my order is shipped?
What should I do if the received product is damaged?
Is there any handling charges?


Where is the seller’s location?
We are in Hong Kong.

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What kind of payment does theonlinjewelry.com accept?
We gladly accept payments through Paypal and major credit cards via Paypal.

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When will my purchased items be shipped?
We send your order within two business days after the full payment is received. To ensure you understand the status of your order, we will contact you via email after your ordered items are shipped.

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How long does it take for my purchased item to arrive?
Your purchased fashion jewellery will be sent to your corresponding address within 10-15 business days. Please understand that there may be occasional delays due to the handling policies of individual local mailing office.

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Will I be notified when my order is shipped?
Sure. We will send you an email once your order has been shipped to update you the progress of your purchase.

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What should I do if the received product is damaged?
Please acknowledge us the problem via email within 7 days you received the item.

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Is there any handling charges?
The shipping fee has already included the handling charges.

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Last Updated: 9 Oct 2009 02:09:28 PDT home  |  about  |  terms  |  contact
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